Payment Terms and Conditions
Thank you for choosing to work with Healing Complex Kids. To ensure clarity and a smooth working relationship, please review our payment terms and conditions below:
Payment Structure
Full payment is required at the time of purchase to begin work on your project. This payment secures your spot in our project schedule and covers all planning, development, and delivery costs.
Payment Methods
We accept payments through Square, Paypal or check. All major credit cards are accepted. Details will be provided upon invoicing.
Non-Refundable Policy
Due to the custom nature of our work, all payments are non-refundable. This policy is in place because of the significant time and resources invested in each project from the start.
Project Timeline and Revisions
Project timelines are provided at the start of the project and may vary based on the complexity and scope of work. We will work diligently to meet agreed-upon deadlines.
Client Responsibilities
Timely feedback, content, and assets are required from the client to ensure that the project stays on schedule. Delays in providing necessary materials or approvals may result in adjusted timelines.
Cancellation Policy
In the event of project cancellation by the client, any payments made are non-refundable, and the client will be responsible for any work completed beyond the initial deposit.
Ownership and Rights
Upon full payment, all rights to the completed project will be transferred to the client. Until payment is made in full, Healing Complex Kids retains ownership of all work produced.
Confidentiality and Privacy
All client information and project details are kept confidential. We will not share your information with any third parties without your explicit consent.
Acceptance of Terms
By making a payment or signing an agreement with Healing Complex Kids, you acknowledge that you have read, understood, and agree to these payment terms and conditions.
If you have any questions or need clarification on any of the terms listed above, please feel free to reach out to us.
Thank you for choosing Healing Complex Kids!